Sentiment Analysis

Why we started it?

Sentiment Analysis is the process of detecting the emotional state of a text. This can be done manually by reading and rating the text, or it can be done automatically using technology.

Sentiment Analysis can be used for automatically tagging and categorizing text, detecting trends in customer feedback, and for understanding how people feel about a certain topic.

The benefits of Sentiment Analysis are:

1. It can help you understand your customers’ feelings about your product or service.

2. It can help you detect positive or negative trends in customer feedback.

Previously this was done by humans, manually reading and rating texts. However, this is a very time-consuming process, and it is not always possible to detect the emotional state of a text accurately.

Using automatic sentiment analysis technology, you can detect the emotional state of a text with a high level of accuracy, automatically and without spending human effort on this task.